- Use the right email — a different email is a different account.
- No password / your email link expired? Tap Forgot password? to set one (this also covers users who joined through an emailed link).
- Check spam/junk for the password-reset email.
- Reset link expired? Request a new one — links are time-limited.
- Try another browser or device, and disable aggressive ad/script blockers.
Still locked out? Email info@verifya.io from the address you signed up with and we'll restore access.